Legal
Privacy Policy
How we collect, use and protect your information.
Last updated: 19 June 2026
This Privacy Policy applies to information collected through www.nvi.co.in. By using the Website, you consent to this policy.
What information do we collect?
We collect information from you when you register, place an order, subscribe to our newsletter, respond to a survey or fill out a form. When ordering or registering you may be asked to enter your name, email address, mailing address, and phone number. Payment details are handled by our payment gateway (see below). You may also visit the Website anonymously.
How do we use your information?
Information we collect may be used to:
- personalize your experience and improve the Website and customer service;
- process transactions and fulfil and deliver your orders;
- send order confirmations and updates relating to your order;
- administer a contest, promotion or survey; and
- send occasional company news, updates and related product/service information.
Your information will not be sold, exchanged or transferred to any other company without your consent, other than as needed to deliver the product or service you requested.
How do we protect your information?
We use a variety of security measures to keep your personal information safe. Sensitive payment information is transmitted via Secure Socket Layer (SSL) technology and processed by our payment gateway provider. We do not store your card or financial details on our servers after a transaction.
Do we use cookies?
Yes. Cookies are small files transferred to your device that let our systems recognise your browser and remember certain information. We use cookies to remember items in your cart, save preferences for future visits, and compile aggregate data about site traffic and interaction so we can improve the experience. Third-party service providers who help us understand site usage are not permitted to use the information except to help us run and improve our business.
Do we disclose information to outside parties?
We do not sell, trade or transfer your personally identifiable information to outside parties. This does not include trusted third parties who help us operate the Website, conduct our business, or service you, provided they agree to keep the information confidential. We may release information when appropriate to comply with the law, enforce our policies, or protect rights, property or safety.
Third-party links
We may occasionally include third-party products or services on the Website. These third-party sites have their own privacy policies, and we are not responsible for their content or activities.
Children’s privacy
We do not collect information from anyone under 18 years of age. Our website, products and services are directed to people who are at least 18 years old.
Your consent and changes
By using the Website you consent to this Privacy Policy. If we change it, we will post the changes on this page.
Contact
Questions about your privacy or your data? Email customercare@nvi.co.in.